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Accessibility Statement

Effective Date: 10 October 2025
Last Updated: 10 October 2025

Aletqan Health (“we”, “us”, or “our”) is committed to providing a website that is accessible to the widest possible audience, regardless of ability. We align our efforts with the principles in the Saudi Government Digital Standards (SGDS) and the international Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment

  • Designing and developing pages to be perceivable, operable, understandable, and robust.
  • Supporting keyboard navigation, logical heading structure, sufficient color contrast, and meaningful link text.
  • Providing text alternatives for non-text content, including images and icons.
  • Testing with assistive technologies (screen readers) and common browsers/devices.

Current Compliance Status

The Website is partially compliant with WCAG 2.1 Level AA. We are actively working to resolve remaining issues.

Known Limitations

  • Some legacy PDF documents may not be fully tagged for accessibility.
  • Occasional form validation messages may lack additional ARIA attributes.
  • Older embedded media may not include captions or transcripts.

We plan phased remediation for the above items and prioritize high-traffic pages first.

Accessible Alternatives

  • For non-accessible documents or media, we can provide alternative formats (e.g., plain-text or captions) upon request.
  • If you experience difficulty with a form, you may contact us by email or phone to complete the same request.

Feedback & Support

We welcome your feedback on the accessibility of our Website. If you encounter a barrier, please let us know:

Email: info@aletqanhealth.com
Phone: 05 999 16000

Please include the page URL, a brief description of the issue, your browser/device, and (if applicable) assistive technology used. We aim to respond within 15 business days.

Form for Reporting Accessibility Barriers

If you would like to report an accessibility issue directly through our online form, please use the form below. Your feedback helps us improve the accessibility and usability of our website for all visitors.

Compatibility & Technical Specifications

This Website is designed to be compatible with the latest versions of major browsers (Chrome, Safari, Edge, and Firefox) on current Windows, macOS, iOS, and Android devices. To ensure the best experience, enable JavaScript and use the most recent browser version.

Ongoing Improvements

Accessibility is an ongoing effort. We conduct periodic reviews, address reported issues, and enhance templates, color contrast, focus states, and form semantics. Future updates will further improve ARIA labeling, media alternatives, and PDF tagging.

Third-Party Content

Our Website may include links or embeds from third parties. While we strive to ensure accessibility, we do not control the accessibility of third-party content and services.